Austin Jewelry Store


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Operations Halted By Court Order


Whitefire Diamonds & Fine Jewelry
Chase Bank Building
7600 Burnet Road, Suite 520, Austin, TX 78757
512-231-8502
"Whitefire Diamonds Inc is currently subject to a court order in cause No. D-1-GN-11-002064, pending in the 345th Judicial District Court, Travis County, Texas, effective July 19, 2011, preventing the operation of Whitefire Diamonds in any way pending further order of the court."

Report Any Sales in Violations of Court Order

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Frequently Asked Questions


Why should I buy from WhiteFire Jewelry ?

How do I determine which diamond is right for me?

How much do I spend?

Why is a diamond so special?

What kind of guarantee do you offer ?

Do you make custom jewelry ?

General Terms and Conditions

What is your "Returns and Refunds" policy ?

Insurance Appraisals or Sales receipts ?

What Are Conflict Diamonds?

Platinum or White Gold, What Is The Difference?

Do you buy or broker loose Diamonds ?

How do I choose the right ring setting?

Do you offer financing for purchases ?

General terms & conditions

 

General Information
At WhiteFire, some products may appear larger or smaller than the actual size represented on our website. A products size and color may vary slightly from computer monitor to computer monitor. While every attempt is made to provide accurate total weights, we display the weight information that is provided by our manufacturers. According to Federal Trade Commission guidelines, all weights may vary as much as 0.05 carats from the stated weight.

Pricing Policy
While we make every attempt to accurately price and list our products, we reserve the right to correct any and all errors. Due to the fluctuation in market prices of platinum, gold, silver and gemstones,prices are subject to change without notice Please always confirm pricing when ordering. Standard ring sizes for women are 5 to 7 and for men the standard ring sizes are from 9 to 11. Non-standard ring sizes may be subject to extra charges.

Product Availability
Loose gemstones are typically shipped within a 72-hour period. Delivery time for special, custom or semi-mount/engagement ring orders may be from 2 to 4 weeks. Simple solitaire rings may ship as quickly as 24 to 48 hours.

Product Comparison Policy
We do not allow comparison purchasing. In other words, purchasing several items with the intent of keeping one and returning the others is not permitted. Please be sure of your purchase. For any questions or concerns you may have on a particular item, please call us at 1-800-489-3461 to assist with your purchasing decision.

Personal Jewelry Insurance:
Once you have received your purchase, it is recommended that insurance be purchased immediately. Also you should have your ring or jewelry item checked by a qualified professional on a periodic basis, preferably every 6 months.

Payment Methods:
For your convenience, we accept the following payment methods:

  • Major Credit Card- American Express, MasterCard, Visa, or Discover card.
  • Bank Wire Transfer- Simply make arrangements with your bank for purchases $500 or more. For additional information, contact WhiteFire at 1-800-489-3461.
  • For our local clients, we offer in-house financing with terms up to One Year Same As Cash.


  • Sales Tax:
    At this time, sales tax is only collected on orders shipped within the State of Texas.

    Shipments:
    When in transit from WhiteFire, your order is fully insured. Purchases will be shipped either via U.S. Mail, United Parcel Service (UPS) or Federal Express (FedEx). Requests for Priority or Over Night shipping are subject to additional charge.

    Transactions:
    All checks should be made payable to Whitefire Jewelry Inc. All cash transactions should have confirmation paperwork from Whitefire Jewelry to be eligible for any service warranty,returns or refunds.

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    Operations Halted By Court Order
    Whitefire Diamonds & Fine Jewelry
    7600 Burnet Road, Suite 520, Austin, TX 78757
    512-231-8502
    "Whitefire Diamonds Inc is currently subject to a court order in cause No. D-1-GN-11-002064, pending in the 345th Judicial District Court, Travis County, Texas, effective July 19, 2011, preventing the operation of Whitefire Diamonds in any way pending further order of the court"

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    © 2010 Whitefire Diamonds & Fine Jewelry - Austin - Texas - All Rights Reserved.